Mortgage Support Services
Professional document verification and borrowing capacity support for brokers and lenders.
hatever your role in the mortgage industry, Collab Accounting provides comprehensive mortgage support services to help you process loan applications quickly, efficiently, and accurately.
While others verify documents, Collab Accounting goes the extra mile by providing professional and timely assistance in closing loans in time, reducing processing bottlenecks, and ensuring customer satisfaction.
GDPR Compliant
ISO 27001 & 9001 Certified
Xero Platinum Partner
Quickbooks Platinum Partner
Delivery Centers
0
+
Years of Industry Exprience
0
+
Compliance & Accuracy
0
%
Global Clients
0
+
- Our Mortgage Support Services
Profile Check
Assess the financial position of the client quickly and accurately. Review income documents, employment history, credit scores, liabilities, and commitments to create an initial profile. Helps to qualify leads, detect problems, and determine readiness to apply for finance.
Borrowing Capacity Assessment
Determine the borrowing capacity of the client. Assess income documents, expenditures, debts, living costs, and lender serviceability. Consider lender policies and assist clients to understand borrowing capacity. Help clients understand borrowing capacity before making an application.
Document Verification
Verify the authenticity, accuracy, and completeness of documents. Review payslips, tax returns, employment letters, bank statements, financial statements, rental income documents, and other supporting documents. Assist clients to meet lender requirements.
AOL (Approval in Principle / Formal Approval)
Assist clients with the formal approval process. We gather financial information, verify income/assets, reply to lender queries, supply accountant letters/certificates, and check that all conditions precedent have been met. We help clients obtain formal approval/settlement.
New / Refinancing / Bridging Loans
Provide support for all types of loans. For new borrowers, we verify the funds and ability to borrow. For refinancing, we evaluate the current loan structure and prepare documentation for the discharge of the current facility and establishment of a new facility. For bridging finance, we check the exit strategy, property valuation, and interim cash flow capability.
Personal/Home/Business/Construction Loans
Support for different types of loans. Assist with personal loans, verifying personal income for home loans. Business loans require analyzing business finances, while construction loans require verifying budgets and draws, accountant certifications, and other documents.
CRM Loan Request Verification
Verify loan requests with your CRM and processing systems. This helps streamline the process and reduces the need for manual intervention.
Government Grant Check
Check for eligible government grants and incentives. FHOG, FHLDS, HomeBuilder, stamp duty concessions, and other incentives are just some of the grants that can be checked for the client.
- Our Capabilities
We handle the chaos, so you can build your business
Fast Turnaround Times
We understand mortgage broking is time-sensitive. Our team provides rapid document verification, borrowing capacity assessments, and accountant letters, often within 24-48 hours. Speed matters, and we deliver.
Lender Knowledge
We understand different lenders' requirements, serviceability policies, documentation standards, and common conditional approval conditions. Our support is tailored to specific lenders, increasing approval likelihood.
Qualified Accountant Verification
Lenders trust accountant-verified documentation. Our certifications, letters, and verifications are prepared by qualified accountants, carrying professional credibility that supports your client's application.
Client Satisfaction
Faster processing, fewer delays, accurate advice, and proactive communication improve client experience. Happy clients refer to more business; we help you deliver exceptional service.
Who We Work with?
Collab Accounting delivers professional mortgage support services that accelerate approvals and improve client satisfaction. From borrowing capacity assessments and document verification to accountant letters and government grant checks, we help you close loans faster with accurate, lender-ready documentation.
How we Work?
01.
Engagement & Integration
We familiarize ourselves with your business, common loan scenarios, preferred lenders, and workflow and integrate our service to work in harmony with your CRM or loan software.
02.
Request Submission
Submit a request for mortgage support, including borrowing capacity, document verification, an accountant letter, or a profile check, via email, CRM, or online.
03.
Document Review & Analysis
We review financial documents, payslips, tax returns, bank statements, and other relevant materials.
04.
Verification & Calculation
We perform the service, verify documents, determine borrowing capacity, verify grant eligibility, and create an accountant certification.
05.
Report/Letter Preparation
We prepare reports, accountant letters, document verification, and/or borrowing capacity statements, ensuring clarity, accuracy, and lender compliance.
06.
Delivery & Communication
Deliver finished work in 24-48 hours for standard requests, proactively pointing out issues and offering recommendations.
07.
Lender Query Support
If the lender has a query or wants additional information, we are quick to respond to their questions.
08.
Ongoing Support
We are available to assist from initial assessment to settlement, ready to jump in if anything changes in the future.
FAQs
For standard requests with complete documentation, we typically deliver within 36-48 hours. Complex scenarios requiring detailed analysis may take slightly longer, but we always communicate timeframes upfront.
Income documents (payslips, tax returns, and business financials); information regarding existing debts (loans, credit cards, HECS, and child support); living expenses; employment status; dependents; and the lender the client wants to deal with (this varies). The more information, the better.
Yes, we can assist with accountant letters for self-employed individuals. This will require business financial information, tax returns, business activity statements, and bank statements.
Yes, we can assist with explaining why the loan has been declined. We can analyze the client’s finances and provide information on how the client can improve their financial position for the next loan application.
Conditional approval means the lender has provisionally approved the loan subject to certain conditions being met. Formal approval means all conditions have been satisfied and the loan is ready for documentation and settlement.
We can deal with all the major lenders, which include the Commonwealth Bank, Westpac, NAB, ANZ, Macquarie, Suncorp, Bank of Melbourne, and Bendigo.
- Ready to streamline your mortgage processing?
Contact us today for a free consultation and discover how Collab Accounting can accelerate your loan applications, improve accuracy, and enhance client satisfaction with professional mortgage support services.
Disclaimer: Collab Accounting provides accounting and financial verification services and does not provide credit assistance or act as a credit provider under the National Consumer Credit Protection Act.
